Project AgendaICC Sydney · 17–19 November 2026

SAP in Australian Public Sector and Regulated Utilities

Transforming SAP in government or a regulated environment comes with challenges that generic transformation case studies rarely address. Procurement constraints, regulation, funding cycles, public scrutiny and complex stakeholder environments all shape what you can change, how quickly you can change it and how you demonstrate value.

Across three days, meet the people solving those challenges in organisations operating under similar constraints. Learn from Queensland Health, Queensland's Department of Transport and Main Roads, Brisbane City Council, SA Power Networks, Sydney Water, CS Energy and Genesis Energy across transformation delivery, AI governance, workforce, finance and technology. Compare approaches, share lessons with peers and get into the detail that broad case studies miss, so you leave with ideas grounded in the realities of delivering SAP transformation in Australian government and regulated industries.

Pre-conference · Tuesday 17 November1
  • What Would You Do? An Interactive SAP Risk and Security Simulation

    DEEP DIVE · 90 MIN

    Colleen Hebbert (SAP) and Gaurav Singh (Under Armour)

    Teams work through an access violation, an auditor challenge and an unfolding incident. The kind of cross-functional pressure test regulated organisations rarely get to rehearse.

Customer case studies9
  • Managing Interconnected Change Through Queensland Health's Payroll and HR Transformation

    Carlo Terribile, Queensland Health

    How Queensland Health coordinated payroll, HR, rostering, identity, security and integration across two go-lives, directly with SAP and without a traditional systems integrator.

    SAP Best Tech Awards 2026 · Intelligent ERP finalist
  • Paul Hesford (Queensland Department of Transport and Main Roads) and Phil Burgess (SAP)

    How TMR used process-level threat modelling, clear accountabilities and a business-led incident exercise to prepare for agentic AI risk.

    SAPinsider APAC 2026 · Innovation Vanguard finalistSAP Best Tech Awards 2026 · Intelligent ERP finalist
  • Chandan Singh and Jaclyn Tume, SA Power Networks

    A single BTP portal with embedded generative AI replacing a fragmented electricity connections process.

    SAP Best Tech Awards 2026 · Industry Disruptor finalistSAP Best Tech Awards 2026 · Data, Analytics & Business AI finalist
  • Andrew Greinke, Brisbane City Council

    How Brisbane City Council connected processes, requirements, build items, tests and defects into one day-by-day view across multiple delivery partners.

  • Travis Smith, SA Power Networks

    How SA Power Networks is creating one architecture and governance model for AI across SuccessFactors, S/4HANA, Concur and BTP.

  • Jason Anthony, SA Power Networks

    Why SA Power Networks favours continuous improvement over wait-and-leap transformation, and how keeping SAP current reduces risk and preserves access to innovation.

  • Naga Chalasani and Rajesh Shanbhag, Sydney Water

    How Sydney Water is unifying OPEX, CAPEX and financial-statement planning in SAP Analytics Cloud while moving beyond BPC and spreadsheets.

  • Oscar Mendoza Cerna, CS Energy

    How a government-owned generator turned manual validation and bulk loading into a repeatable self-service capability for contingent-worker data, with a live demonstration.

  • How Genesis Energy Modernised Recruitment Without Compromising Its SAP Strategy

    Ben Choo, Genesis Energy

    How Genesis balanced SmartRecruiters' specialist recruitment capabilities with Employee Central and its long-term SAP architecture.

Walk away with

Directly comparable reference points, and practical lessons from agencies and regulated utilities working under similar governance, scrutiny and delivery constraints.

Who should attend

CIO or CDO · Programme director · SAP platform owner · Procurement or assurance lead

Register nowBrowse the full agenda

Pre-conference 17 Nov · Main conference 18–19 Nov · ICC Sydney · Agenda and timings subject to change

Other project agendas
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