Customer Case Study: How Brisbane City Council Created End-to-End Visibility Across Its S/4HANA Build

The session

About this session

Brisbane City Council’s move from ECC 6.0 to S/4HANA spans much of its operational landscape, including finance, procurement, projects, sales and asset management. To manage this complex transformation, the Council used SAP Cloud ALM throughout the delivery lifecycle–from fit-to-standard and detailed design through build, SIT and UAT.

Andrew Greinke shares how the program moved beyond traditional weekly reporting to track build progress day by day, giving the Council earlier visibility into delays and emerging risks. He will explore how Cloud ALM and Signavio connected business processes with requirements, build items, test cases and defects, creating one traceable view for process owners, program leaders and multiple delivery partners.

What You'll Learn

• How Brisbane City Council used SAP Cloud ALM to create detailed, day-to-day visibility during the often difficult-to-track S/4HANA build phase.
• How linking Signavio processes with requirements, build items, test cases and defects gave process owners greater visibility and ownership of go-live readiness.
• How the Council established one reporting model across multiple delivery partners and embedded its use into day-to-day and commercial governance.