PlatformsApplication Development & AutomationData & AnalyticsHuman Capital ManagementCase Study

Customer Case Study: How CS Energy Scaled SuccessFactors Data Management with SAP BTP

Wed, 18 Nov 2026 · 2:05 PM – 2:45 PMLevel 5 - Room 5.7
Oscar Mendoza Cerna

Oscar Mendoza Cerna

People Data Analytics Specialist · CS Energy

Oscar Mendoza is a People Data Analytics Specialist at CS Energy, where he designs and delivers advanced reporting and analytics solutions using SAP SuccessFactors People Stories. With a strong background in data engineering and HR analytics, Oscar combines technical expertise with business insight to help drive data-informed workforce decisions.

The session

About this session

At CS Energy, every major maintenance shutdown brings the same challenge: onboarding and managing large numbers of contingent workers in SAP SuccessFactors within tight timeframes. Historically, the process relied on manual effort, spreadsheet-based validation and specialist knowledge held by a small number of people. To create a more scalable and sustainable approach, the team developed a solution using SAP BTP and Data Orchestration to automate data validation and bulk loading processes.

In this session, hear how CS Energy transformed a highly manual process into a repeatable, self-service capability that is now supporting a growing range of workforce data management requirements. Learn about the business drivers behind the project, the solution architecture, lessons learned throughout implementation, and opportunities identified for future expansion. The session will also include a live demonstration of the solution in action.

What You'll Learn

  • How to identify and reduce key-person dependencies in SuccessFactors administration
  • Approaches for automating workforce data validation and bulk data management using SAP BTP
  • Lessons learned when designing and deploying a scalable HR data management solution
  • How to extend a targeted automation project into a broader workforce data management capability
PlatformsApplication Development & AutomationData & AnalyticsHuman Capital Management

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