Demo: Beyond AI Assistants - Turning SAP Processes into Agentic Operations

The session

About this session

For many SAP organizations, the AI journey has started with assistants, analytics, and automation. The bigger opportunity is what comes next: AI agents that can work across data, applications, and business processes to help people act faster and transform how work gets done.​ ​

In this 15-minute session, Microsoft will explore the path from AI-assisted work to agentic operations. Learn how SAP data and business context can fuel intelligence across critical functions, how organizations can build customized agents or accelerate with prebuilt capabilities, and how agentic experiences can reshape processes such as finance and collections.​ ​

Through practical examples and measurable outcomes, the discussion will illustrate what it takes to move beyond isolated AI use cases toward connected business-process transformation, with security, governance, and control built in from the start.​ ​

Attendees will leave with a clear challenge: identify one high-value SAP process where AI and agents can move beyond insight and begin changing how the business operates.​ ​

What You'll Learn:​

• Move beyond AI assistants and isolated use cases toward agentic business processes​
• Connect SAP data and business context to AI across critical enterprise functions​
• Understand when to customize agentic experiences versus accelerate with prebuilt capabilities​
• See how agents can reshape a business process and drive measurable operational impact​
• Build security, governance, and control into agentic operations from the beginning​
• Prioritize one SAP process as the starting point for transformation​