PlatformsApplication Development & AutomationDigital Transformation & Cloud ERPSecurity & RiskCase Study

Customer Case Study: Simplifying Subcontractor Onboarding and Compliance at Linfox with SAP BTP

Wed, 18 Nov 2026 · 2:05 PM – 2:45 PMLevel 5 - Room 5.10
Michael Stephenson

Michael Stephenson

National Manager of Heavy Vehicle Planning, Access & Partnerships · Linfox

Michael Stephenson is the National Manager of Heavy Vehicle Planning, Access & Partnerships, and oversees Linfox’s subcontractor management portal FOXLink, an in-house subcontractor onboarding and management system used in Australia and New Zealand.

Georgina Mifsud

Georgina Mifsud

SAP BTP Functional Consultant · Dyflex Solutions

Georgina is an SAP BTP Functional Consultant, with over 30 years SAP implementation, transformation, upgrade, BAU support, testing and BTP experience. She has a keen eye for detail and diverse industry experience – Transport, Insurance, Banking, Mining, Grain/ Agriculture, Manufacturing. She has strong skills in SAP BTP transformation requirement gathering, S4 HANA /ECC processes and configuration in FI MM SD Ariba modules as well as skilled at using Jira, Confluence and SAP Cloud ALM. She has worked with leading industry clients to capture, articulate and design SAP functional implementations and BTP functional requirements. Skilled in working with business and technical resources to fulfil implementation, enhancements, support, UX design and development. Meticulous at documenting business processes, functional and technical specifications, end to end testing, SDD and training documentation accurately and concisely, to ensure integrated understanding of end-to-end processes, by team members, end users, business stakeholders and technical developers

The session

About this session

Managing subcontractor compliance at scale means balancing a straightforward user experience with the visibility and control the business needs. For Linfox, Asia Pacific’s largest privately owned logistics company, this involves more than 1,000 external users maintaining critical business, vehicle and driver documentation.

This session explores how Linfox replaced a legacy platform with FOXLink, a modern, secure digital experience built on SAP Business Technology Platform. Hear how the solution streamlines subcontractor onboarding and contract renewals while giving Linfox administrators better visibility of compliance documentation and greater control over the process.

Discover the business drivers behind the transformation, how the team addressed the needs of subcontractors and administrators, and the role SAP BTP plays in simplifying a complex compliance process at scale.

What You'll Learn

  • How Linfox used SAP BTP to modernise subcontractor onboarding and contract renewals.
  • How FOXLink supports the management of business, vehicle and driver documentation across more than 1,000 external users.
  • How to balance external user experience with internal visibility, control and compliance requirements.
PlatformsApplication Development & AutomationDigital Transformation & Cloud ERPSecurity & Risk

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