IntegrationFinancials & GRCSession

Small Changes to Expense Claims, Big Consequences for Finance

Thu, 19 Nov 2026 · 2:05 PM – 2:45 PMLevel 5 - Room 5.2
James Pearson

James Pearson

Principal SAP Cloud & Finance Systems Consultant · Tait Communications

James Pearson is a Business Enablement Analyst at Tait Communications, working at the intersection of finance, enterprise technology and process improvement. With more than 20 years’ experience, including over 13 years at Tait, James has led and supported global SAP S/4HANA Cloud Public Edition deployments, cloud migrations and multi-jurisdictional system integrations. His background as a Group System Accountant gives him a practical understanding of financial controls, reporting, costing and data integrity, complemented by technical experience across SAP BTP, SAP IAS, SAP Concur and SAP S/4HANA.

Victor Yang

Victor Yang

Finance Operations Manager (Accounting Services) · Telstra

Victor is a Chartered Accountant with over 14 years’ experience in finance, strategy and process improvement. As Finance Operations Manager at Telstra, he oversees expense and GST record-to-report processes, leading a global team and delivery partners. His career spans leadership roles at Telstra and Xero, external audit at KPMG and teaching at the University of Melbourne. He is passionate about improving business performance through technology and innovation.

Harry Vi

Harry Vi

Customer Success Partner · SAP Concur

Harry Vi is a Customer Success Partner for SAP Concur, with nearly ten years at SAP. He works with customers to support their use of SAP Concur and help them realise value from their travel and expense solutions.

The session

About this session

An expense claim might seem routine, but how it is captured and connected to finance can make a significant difference to employee administration, tax accuracy and financial control.

Join James Pearson from Tait Communications and Victor Yang from Telstra for a fireside chat exploring their experiences with SAP Concur. Tait’s integration with Uber for Business saved an estimated 100 hours of employee administration, with its native integration into SAP also reducing monthly work for the accounts payable team. It also revealed cross-border differences in tax treatment between SAP and Concur. Following an external review, Telstra improved expense categories, mandatory claim fields and GL mappings to capture more accurate tax data and strengthen its integration with SAP S/4HANA.

Moderated by Harry Vi from SAP Concur, the conversation will explore what each organisation changed, the results and the challenges they continue to manage.

What You'll Learn

  • How Tait reduced employee administration and accounts payable workload through expense integration
  • How Telstra strengthened tax governance by capturing better data at the point of claim
  • What to consider when simplifying expense processes while maintaining reliable data and financial controls
IntegrationFinancials & GRC

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