Digital Transformation & Cloud ERPBusiness AI & JouleHuman Capital ManagementWorkshop / Lab

Building Your Workforce AI Strategy

Tue, 17 Nov 2026 · 2:30 PM – 4:00 PMLevel 5 - Room 5.10
Trent Wai-Poi

Trent Wai-Poi

HCM Value Advisor · SAP

Trent is an HR Strategy and Value Advisor at SAP SuccessFactors, bringing more than 24 years of HR leadership experience across multiple industries and regions. He works with organisations to align people strategies with business objectives, helping HR leaders navigate digital transformation and unlock greater value from their workforce. Combining deep expertise in HR technology, talent management, and organisational change, Trent is passionate about empowering HR teams to drive innovation, improve employee experiences, and deliver measurable business outcomes.

The session

About this session

There's no shortage of AI in HR. There is a shortage of clarity on what to do with it.

AI is transforming every stage of the employee lifecycle – from recruiting and onboarding to learning, workforce planning and employee experience. With new capabilities emerging across SAP SuccessFactors, SAP Business AI, Joule, WalkMe and SmartRecruiters, many organisations are still determining where to focus first and how to turn AI potential into meaningful business outcomes.

In this interactive session, explore how leading organisations are applying AI across their workforce and where the greatest opportunities exist today. Through expert insight and real-world use cases, you'll examine how AI can help address common workforce challenges, improve employee experiences and support better decision-making.

What You'll Learn

  • How organisations are using AI across recruiting, onboarding, learning, workforce planning and employee experience
  • Where SAP SuccessFactors, SAP Business AI, Joule, WalkMe and SmartRecruiters can help improve workforce outcomes
  • Key considerations for governance, trust, change management and workforce readiness
  • How to identify and prioritise high-impact AI opportunities across the employee lifecycle
  • Practical steps for building a workforce AI strategy aligned to your business objectives
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